Reminder of Terms and conditions
Flexibility is important to us. We endeavour to meet the demands of our clients in the best way possible. However, it's human nature to often make plans without a clear knowledge of objectives, constraints and the uncertainty of our day-to-day lives.
We insist on our regular, long-term clients committing themselves to at least a one-month schedule. A specific day and time is set aside for each client every week of that month that guarantees a consultant is made available exclusively for that client at the prearranged time.
Specially tailored courses are subject to their own terms and conditions.
Post date: 24-Feb-2022 - View and download this version in both English and Portuguese.
Cancelations within 24 hours are charged and only 25% of the booked hours can be canceled with more than 24 hours' notice without payment. Cancellations within 4 hours will be charged even if a replacement class is arranged. In this case, the replacement class will be considered an extra class. Extra classes and other services will be charged in addition to the booked hours.